Exposing cruel and unusual workplaces since 2005.
Showing 101 - 105 of 121 Tales.
Tale # 152
Dept: Management Score: 8
Jul 1st 2008 Submitted by Anonymous
“Groom Him to Leadership - Then Can Him Like Trash”
A donut At one of the leading disease management companies in the world, a young man was given many advantages and opportunities based on his education, experience, and the quality of his work all within the first 6 months to 1 year of employment. He was given special projects to complete individually and was encouraged to participate in a handful of focus groups and special project teams all of which he gladly accepted and for which he produced solid outcomes.

At the same time, he maintained excellent productivity in the central aspect of the job which was health education via telephone for the chronic disease population coast to coast across the U.S. The company uses telemarketing technology and processes which are unwelcome and offensive to most Americans, making the job very stressful. One of the primary objectives of this company's health education was to recognize depression and risk for depression as it results in very poor outcomes in persons with chronic diseases - increases morbidity and mortality rates.

This employee had a major LCE (life changing event)about 13 months into the job. He and his wife lost the adoption of a newborn girl when the birthmother changed her mind the night of the birth. Having picked out clothes, carseats, decorations, nursery furniture and paint, and a name for this new child, he and his wife were emotionally and spiritually devastated. A new life and all the plans that accompany that new life were stripped away with a single telephone call.

This definitely affected the young man's work and having performed less than average phone calls over the course of about 6 weeks, the company began listening and watching his calls until he made a terminable offense. He was aware that they were secretly observing/recording his calls on a daily basis and, in his frustration and in a sense of broken trust he made an ill-advised cry for help by finally giving them what he thought they were looking for. They sent him home that very day no questions asked.

How many hours and countless conversations had he carefully helped others recognize that they were at risk, due to life changing events, of spiraling into poor mental, physical, spritual health. How many referrals had he made after completing depression screens on people that were not allowed to grieve properly? How many people had he helped in the name of this company and it's mission to recognize those at risk for poor health? How many healthcare dollars were saved because of it? It's taken him down a some very dark roads including alcoholism. The sense of betrayal that he felt in the cold way he was treated at this job further devastated him. He lost his house, even. How hard would it have been for one person to stop and recognize his situation, give him an opportunity to grieve, and therefore make a solid human connection that was consistent with the company's mission statement and goals? Apparently no one gave a rip.

LINK
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Tale # 165
Dept: Sales & Marketing Score: 8
May 14th 2009 Submitted by Anonymous
“BIG PHARMA”
A donut It all started at the Company wide National Meeting in Orlando. Marketing Day- they gave us Sales Managers our Quota's for each drug our team sell.

The quota was arguably very high. Problem was the patient population that our drugs treat is not huge, its a small disease-not like, say, Hypertension. In fact if Everyone who had this disease used our drugs 100% of the time we still could not sell enough pills to meet quota.

So we were instructed on how to teach "Probing Skills" to our reps. To "Help and Lead" Physicians use our drugs on people its is not intended to treat. This was not the usual out of indication use that physicians do every day. It was expanded use with no clinical evidence or even medical history!

Many of us were not comfortable with this, of course, and asked our(boss) Director to clarify. So he brought us to a special meeting with his boss-the VP of Sales. He asked us the infamous question all managers have been asked "Are You On Board?" If your not with us.... He mentioned the high number of sales positions open that we could take instead of managing. That we should "think about that and try to refocus our energy on solutions not obstacles."

So I'm ashamed to say I "GOT ON Board". I spun the new "aggressive sales attitude" our company has adopted- to my team.
This is just the tip of the iceberg regarding the new sales tactics we began using over the next 2 years.

I have since left that company and started my own business that is doing OK- but I sleep much better! LINK
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Tale # 551
Dept: Management Score: 8
Oct 11th 2013 Submitted by chris
“the ”
A donut I worked as a lifeguard for a fairly large city. The Parks and Rec department had a director, assistant director, and then an aquatics director under the other 2.

We had just built a new aquatic center so the P & R director hired an independent consultant and a new aquatics director. She was new to the pool industry so didn't have much knowledge of how to handle a pool.

The consultant was the biggest idiot I'd ever met. The policies he started went against everything we are taught as lifeguards and even bordered on illegal. For instance, he became convinced that children were purposefully defecating in the pool (the children's pool for kids 12 and under, of course there is going to be poop in the pool). so instead of clearing the pool and shocking it with chemicals, he told us to keep people away from that area and have a manager scoop it out.

About halfway through the summer, the aquatics director made a decision (that she was hired to make) at the advice of the more experience guards but it went against the consultant. He had her fired for "insubordination."
I left after that summer. LINK
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Tale # 154
Dept: All-Staff Score: 7
Jul 2nd 2008 Submitted by Kay
“Paying for the privilege of being a slave”
A donut I had a blip in my career when, for some bizarre reason, I decided to become a chef. (Never again - despite my love of cooking it's a job for sadists or masochists.)

I enrolled on a full-time college course for a year to get the basic training. Everything was going well, and all that was required to complete the course was a three week work-placement at an establishment with recognised high standards.

I was "lucky" enough to be accepted by [an international oil company - can't name names here but if you think of crustaceans and sea you might guess]. Their HQ is on The Strand in central London. All very prestigious and I was looking forward to the experience and to learning some new things.

I knew they wouldn't pay me for my placement, but I did think that they might refund my fares. (Travel in London is very expensive and travelling at peak rates costs substantially more than after the rush hour.) Nope, they didn't want to do that. Maybe I wouldn't turn up. I suggested that if I didn't turn up, then they needn't refund the fares. But no, I had to turn up at 7am every morning at my own expense, which was a big drain on our then very limited budget.

Still, I thought it would be worth it as I would learn a lot from the experience.

Yes, I did learn a lot.

I learned how to behave like a whipped dog with all the bullying that went on. To be fair, the more senior chefs were nice guys and were above that sort of behaviour. But the lower ranking ones, those with even one little rank above a trainee, mostly behaved like megalomaniacs. (There were exceptions, of course - two of them were really nice guys.)

I also learned how to cook 1,600 sausages in an hour every day.

And finally, I learned that no matter how well I did on my work placement they would never employ me because they always hired staff via an agency. LINK
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Tale # 520
Dept: I.T. Score: 7
Nov 13th 2010 Submitted by Anonymous
“COMMUNICATION!!!”
A donut This seemed to happen every time we had a new major project. Our Design team was quietly working away in our end of the building as the IT manager walks in and announces that she just got out of the weekly board meeting and we have a new and exciting project. We have a design meeting and get started. The four of us work for weeks as we go through a sequence of changes and ideas. Finally the dead line approaches and we are all excitingly finishing up the last bits. The manager comes in after another one of the weekly meetings and announces that what we have built got scrapped and here is the new idea and we have 24 hours to get it finished! This happened at least 4 times as I worked at this company for about 2 years. Can they say, "COMMUNICATION!!!!!!"? LINK
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Showing 101 - 105 of 121 Tales.