Exposing cruel and unusual workplaces since 2005.
Showing 101 - 105 of 121 Tales.
Tale # 42
Dept: All-Staff Score: 521
Dec 14th 2005 Submitted by Anonymous
“Rotten from the Top”
A donut I worked for a Not For Profit organisation where ineptitude is not only tolerated but expected. These are people who would be slaughtered in a private organisation quicker than you could say 'bleeding heart'.

So this isn't really a corporate tale, more of one about human shortcomings and passing the buck. Pretty much transferable over to the private industry world.

I worked in a small team, with two managers. Both managers were completely useless and under-performing for years. As is common for these types, they got away with this by passing the buck and lying to senior management. They blamed their staff for poor performance, we were lazy, lacking motivation, always late...yada yada. We weren't, in fact we were surviving and meeting targets in an sector where all our competitors were having their funding cut and being closed down.

Eventually, these managers had to up their lies - we were difficult (yeh, we were - we told them they were useless), hard to manage and had 'attitudinal problems' (is that even a word??) The General Manager believed them, HR stepped in, and we were all put on Performance Management. The shortsightedness of such an act escaped them, and we 'naughty' staff dutifully attended daily meetings to explain our every act to our hapless manager who didn't actually understand what it was that we were doing.

This went on for six months, the only thing we could do was laugh and wait to be fired. Eventually, the General Manager was fired and his replacement quickly cottoned on to what was happening and sacked our crapola managers. We were all taken off Performance Management, had our 'naughty files' destroyed, and given counselling for our ordeal.

If this isn't incredible enough, it turned out that the old management had been messing up reporting to our government funding body and we had actually performed 15% above what was originally thought. LINK
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Tale # 41
Dept: Human Resources Score: 126
Dec 13th 2005 Submitted by Anonymous
“Workplace Safety for Dummies”
A donut This e-mail was sent to all employees. It is not a joke.

---Original Message---
From: [name]
To: [staff]
Subject: Safety Tips

*Close* the drawers of filing cabinets when not in use

*Move* boxes out of pathways, corridors, and high traffic areas

*Hold* the hand rail when using the stairs, and keep to the left

*Wipe* up spills and wet spots in the tea room and reception

*Walk* - do not run - in the office

When the cleaners are on site, *Look* for the "Caution - Slippery When Wet" signs indicating recently mopped or polished floors

*Approach* blind corners and walkways with caution - give way at T-intersections! LINK
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Tale # 40
Dept: Human Resources Score: 186
Dec 13th 2005 Submitted by Daniel
“Superannuation-schmation”
A donut Under Australian law companies must contribute 9% of their employees' salary into their superannuation plan (or pension). [Kevin] worked for a big corporation known for hiring 15-18 year olds, earning $9,000 over a year and a half.

When he quit he expected to have $800 accumulated superannuation. But he discovered he in fact had $35.

Turns out there is an exemption in the law if an employee is under 18 or earns less than $450 per month.

But Kevin wasn't just underpaid. To be deducted from his superannuation was a $30 administration fee and $75 "overpay." How he could have been overpaid $75 when his total benefit was $35 remains a mystery. LINK
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Tale # 39
Dept: Management Score: 1102
Dec 13th 2005 Submitted by Anonymous
“Incommunicado”
A donut I was a web developer in a mid-sized company. My department, which ran a pretty large consumer web site, consisted of my boss and me.

My boss's main skills were in marketing--in fact, all he did was find people to cough up for banner ads. He was the CEO's younger brother.

He was completely clueless about the technology and proud of it. He held customers in complete contempt and blamed every technical problem on me (which wasn't fair: only half of them were due to me). He set ridiculous deadlines without an understanding of how long things would take, and rarely listened.

It got to the point where we were having shouting matches amongst the cubicles. Eventually I gave up and went over his head to the VP of Information Technology. I started to outline the problems as objectively as I could, but he cut in and said, "Well, frankly I'm surprised you've put up with him for so long. Nobody else in the office can stand him, and they don't even have to work with him."

He told me I was no longer allowed to talk to my boss. And then he brought my boss in and told him he was no longer allowed to talk to me. Someone from customer support was appointed to run messages between the two of us.

This, of course, was an absurdist situation, and would have been funny if it wasn't for how desperately unhappy this poor "runner" was. It went on for about three months, the atmosphere was terrible. I eventually resigned, much to the relief of the customer support guy.

When the VP's 'no-communication' edict came down, the CEO was on holiday. I tried to avoid him when he came back, but eventually he cornered me. He asked, "Is it true you're no longer on speaking terms with my brother?" I felt very sheepish and nervous, but said, "Well, yes."

He burst out laughing and shook my hand. LINK
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Tale # 38
Dept: Operations Score: 2112
Dec 12th 2005 Submitted by Anonymous
“Say My Name!”
A donut At one call centre I worked at it was policy to use the customer's name five times, no matter how brief the call.

A friend of mine had a lot of trouble with this, so his team leader decided to coach him: listen to his calls and tell him what he should do differently.

The very first call they received was from somebody asking for a service they didn't provide. The call went like this.

Customer: "Do you provide such and such service?"
Employee: "Can I get your name please?"
Customer: "Sure, it's John."
Employee: "John. John, John, John, John, no we don't, thanks for calling." LINK
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Showing 101 - 105 of 121 Tales.